Privacy Policy

1. Overview

NexDOM ("we", "us", "our") is committed to protecting the privacy and security of your personal information. This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you visit our website (nexdom.org) or engage our services. Please read this policy carefully. If you disagree with its terms, please discontinue your use of our website.

2. Information We Collect

We may collect the following categories of information:

• Personal Identification Information: Name, email address, phone number, and company name provided through our contact form or via direct communication.
• Project Information: Details about your project requirements, budget, and timeline provided voluntarily during our enquiry process.
• Usage Data: Information your browser sends automatically, including your IP address, browser type, pages visited, and timestamps (collected via analytics tools).
• Cookies: Small data files placed on your device to improve site functionality and analyze usage patterns. See Section 7 for details.

3. How We Use Your Information

We use the information we collect to:

• Respond to your enquiries and communicate about our services.
• Prepare and deliver proposals, contracts, and project deliverables.
• Process payments and maintain accurate billing records.
• Improve our website and services based on usage patterns.
• Send important service-related communications (not marketing, unless you opt in).
• Comply with applicable legal obligations.

4. How We Share Your Information

We do not sell, rent, or trade your personal information. We may share your information only in the following circumstances:

• Service Providers: Trusted third-party providers (e.g., payment processors, email platforms) who assist us in delivering our services, under strict confidentiality agreements.
• Legal Requirements: Where disclosure is required by law, court order, or government authority.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

5. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements. Client project data is retained for a minimum of 3 years following project completion, after which it is securely deleted upon request.

6. Data Security

We implement industry-standard administrative, technical, and physical security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. All data transmitted between your browser and our servers is encrypted using SSL/TLS. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

7. Cookies

We use cookies and similar tracking technologies to improve your browsing experience and analyze website traffic. Types of cookies we use include:

• Essential Cookies: Required for the website to function. These cannot be disabled.
• Analytics Cookies: Help us understand how visitors interact with the website (e.g., Google Analytics).

You can control cookie settings through your browser settings. Disabling certain cookies may affect the functionality of the site.

8. Your Rights

Depending on your jurisdiction, you may have the right to:

• Access the personal data we hold about you.
• Request correction of inaccurate data.
• Request deletion of your personal data ("right to be forgotten").
• Object to or restrict processing of your data.
• Request portability of your data in a structured, machine-readable format.

To exercise any of these rights, please contact us at support@nexdom.org.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page with an updated effective date. We encourage you to review this policy periodically.

10. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at: